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.Stephanie,a supervisor was very rude and the opposite agent informed me ifI needed to go t oMonterey earlier I really should take a taxi.the agent didn't gave me the seats that special assistant had provided me due to my incapacity Ifound after my third endeavor Darlene

I am composing to inform you of my Terrible experience flying on American Airways. 1st off, I used to be confirmed on flight # 1696 from New Orleans to Chicago for just a 5:15 departure on seven/nine/07. Of course immediately after quite a few alterations to this departure time with little or no interaction from an Airline agent concerning the hold off (until the flight time elapsed and no updates were being made) I inquired and uncovered which the hold off was a direct results of inclement temperature. On arrival to Chicago’s O’Hare Airport, I acquired that after presenting to my departure gate for my connection, which the flight # 4169 departed beneath 20 minutes before my arrival on the gate.

I am so amazed by Tracy Miller inside the reservations department. I unintentionally booked a flight to the incorrect locale and was freaking out, and he or she labored with me to don't just get me to the correct location but additionally found the exact same rate.

06/18/sixteen – Are actually a faithful, Regular flyer consumer for more than thirty a long time. I h ave never witnessed such weak customer service and apathetic attitudes from AA personnel. Now sitting at Miami Intercontinental, on a transparent sunny saturday early morning, touring with 2 younger small children looking to get to Asheville on your Airways (record locator: WCEARA), but our flight to Charlotte was promptly delayed, leading to us to miss out on our flight to Asheville, all other flights are entire, we were being despatched Again through security because your team in the gate couldn’t (or wouldn’t), help us (that was pleasurable), then had to run back Just before we could get for the ticket counter as the flight departure was bumped back up!

Gold #6CJY924: Document Locator: EVIXIM Your program wouldn't print boarding go for 2nd leg of trip. Known as Consumer Service: CS knowledgeable me I must hold out 24 hours so as to print 2nd leg of excursion. Educated CS this wasn't true. Was placed on keep: CS came back again and said I had been right but to attend till 24 several hours so that you can print 2nd leg boarding move.

Report LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Condition on Might 14th. Our prepare was to fly the following morning to Phoenix on Flight 5635 We arrived in the airport at four:thirty am on May well 15th and our flight AT 6:15 AM was cancelled as a consequence of deficiency of communications with the pilot to direct his flight. Sadly, there were no other flights to Phoenix that working day. So we were given an overnight stay in El Paso. We had by now turned within our rental car or truck Hence we had been stranded with the lodge with the working day!!. The journey agent rescheduled our flight for the next day May perhaps 16th. We had been investigating our tickets afterwards during the day and recognized a thing was Mistaken with our tickets so we went back again towards the airport and talked for the agent and we only experienced a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we experienced not checked with the agent we would have been layed above in Phoenix for another working day. We had also upgraded our seats so we shed above $two hundred in expenses.

I was on keep with reservations many periods for extremely very long amounts of time. Just one AA reservations and 1 agent told me it might Expense me an extra $189.00 to fly out next morning then said that flights were being booked next day.

nevertheless absolutely nothing on flight 1583. Do not fully grasp deficiency of communication. Am now realizing I'm not likely to make connection in Miami at 10am

American Airlines has the worst client service of all Airways I've Utilized in my sixty three yrs. My spouse’s anniversary earrings have been stolen out of her suitcase on June twenty, 2013 and Consumer service has REFUSED to contact us back just after reporting the thief the day it took place.

I traveled quite just lately on one particular of your respective planes, I've generally been pleased even so, this working experience remaining me Together with the issue, “Why should really I use this airline?”. I still left L.A. to fly to Phoenix I was returning property after caring for my sister and needed to get household as soon as possible for the reason that my husband was injured in your house. Prior to the plane left there were Pc problems and once we landed the ramp wouldn’t open we needed to be “towed ” to a different gate. “We did not disembark from the airplane until eventually the last demand my upcoming flight. I know that you can find problems that come about however the service was Lower than requirements. At no time did any one Go Here say we're sorry, besides the pilot claimed, “Nicely I don’t know very well what to mention points come about, I suppose sorry can be superior.

I’ve been bouncing all around considering that 9am this early morning from Roatan Honduras to Miami by having an unforeseen hold off there with flight from Miami to Charlotte nc very first they claimed plane was to sizzling , then when we were being permitted to board they said they had excessive gasoline and experienced to offload ten,000 lbs soon after forty five min they made a decision not to do this , we have been delayed on choose off, upon our arrival to Charlotte we had to rush to gate , my spouse is handicapped as well as attendant had to run pushing her to gate to see that our following flight was delayed 2 1/2 hrs .

My spouse And that i flew on AA266 Feb five from Lihue to L.A. We experienced compensated for bulk head seats (8A,8B). We got 12A and 12B instead. The desk stated it had been to harmony the plane for takeoff as a consequence of vacant seats and that we would be returned to 8A and 8B in the air.

I had been overcharged for a 3rd bit of luggage on an international trip United states to Uruguay. I have tried employing the web site e-mail to try to acquire a refund; no reaction.

The web site won't get the job done. What ever tab I select on the website doesn’t do the job. I planned to Look at the standing of my flight and possibly reserve A further just one but very little operates.

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