I are over the cell phone for 3 hrs wanting to take care of a difficulty in which my bag was break up open and my possessions missing.
Had good customer service sine one/seventeen. Been pulled from the FRA flight and stayed for 2 days in Philly. Now 1/19 I will resume my flight to FRA with around par documentation. To my shock the ticket agent with the sign in counter were Unquestionably rude, not helpful and anticipated me to search out my luggage which was checked in about the 17th Which I had been unable to retrieve when I was pulled off the flight on Sunday.
To whom it may well concern. I was incredibly sad with the customer service that was provided by among the list of flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly RUDE and UNPROFESSIONAL) Absolutely not as well mannered as being the video clips which might be demonstrated prior to the flight leaves. She must have still left her Mind-set in your own home for the reason that I wasn't the one passenger on this flight that have her wrath. The flight attendants name is Cher. I was touring in an exceedingly substantial team on business enterprise and will certainly Feel twice about using your Airways. The direct flight attendant was extremely apologetic on the other hand This could not have transpired in the first place.
Charlestown to Akron worst boarding expertise at any time. Gate 38 b. A greyhound bus terminal is healthier operate. Fantastic luck in your new Occupations
Get the CEO’s to read about repeat organization then they can realize why They're frequently not earning The underside line. I am able to Actually state that I’m by no means scheduling along with your airline once again. many thanks, Sincerely
I'm emailing this comment to you to ensure AA may well greater have the capacity to really encourage staff to become much more courteous when issues go Erroneous.Client service could make this type of change for all those using your service.
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This follow is not a person American Airlines should go on to practice as is dehumanizing and down right inconsiderate of having to pay buyers. This working experience has completely remaining a bad style in my mouth and it took away from the great holiday vacation I just lately experienced .
I are already traveling with American Airways for quite some time now and am now very shocked at a the latest incidence. I had just gotten again from trip to discover that my suitcase was missing. American Airlines advised me I had been designed to get it back the following day, yet I only obtained it 2 days afterwards and found that my suitcase had been ripped open up and wrecked.
I traveled very not too long ago on a single of the planes, I've normally been content on the other hand, this working experience still left me Together with the question, “Why must I take advantage of this airline?â€. I still left L.A. to fly to Phoenix I used to be returning residence just after caring for my sister and needed to get house as quickly as possible simply because my partner was wounded at your home. Prior to the aircraft left there were computer troubles and when we landed the ramp wouldn’t open we had to be “towed †to another gate. “We did not disembark in the aircraft till the final demand my future flight. I realize that there are actually troubles that come about however the service was Less than criteria. At no time did any individual say we have been sorry, other than the pilot claimed, “Perfectly I don’t know very well what to state matters transpire, I assume sorry could well be fantastic.
27th Oct. I flew from Chicago to Manchester on AA54. You used a B757 which was completely unsuitable for just a 7 hr journey. try this out The seats spec/recline/legroom were being what I'd personally count on on a holiday charter or commuter flight of 1 hour. Moreover, the reading mild did not function and besides the film there was no channel open for new music.
Very good Early morning, I was wanting to know what are the requirements essential when a purchaser travels with a slight. Thanks for any information and facts regarding this matter.
I called am. air on three/twenty five/16 to ask if on a return inter-nationwide flight if I could invest the night time at the aircraft change metropolis, (the place we 1st enter the United states of america prior to going on to finish the flight property), to rest, and choose the combat up the following day Together with the exact ticket to fly property. I’ve done this in advance of coming house from Europe with out a difficulty. I also pointed out that I was buying the tickets with my visa factors.
Hi there American Airways, I don’t Believe it is actually healthy to hold it in: So I'd the worst expertise at any time, traveling this time in the course of my trip to The big apple on 1169 flight DFW LGA five/8/16. First of all, I'd seat 22A or some thing, and all of a sudden I'm sent right down to The underside in the plane to seat thirty. I don’t know how many trips the aircraft experienced accumulated, but I really need to said which i could not do anything but wait for the journey to finish to vomite (the scent was Terrible) couldn't try to eat, and even rest whatsoever- And that i wasn't the only a single struggling from that. Additionally, I recognize that you had new instruction flight attendants on board, but was also the pilot?